Getting started
Your first hour with Joul: sign in, set up your studio, draw your room, add what you sell and invite your team.
Help centre · Getting started
Start your studio from our website, then the set-up wizard: your brand colour, rooms and beds, classes, instructors, opening timetable and booking policies.
On our website, choose Start your studio. Give your name, your work email, your studio’s name and its address: your site lives at your-studio.joul.studio, and we check the address is free as you type. Pick a plan and agree to the terms.
We email you a 6-digit code and a button. Entering the code (or pressing the button on the same device) creates your studio and signs you in. It works once, for 30 minutes; you can ask for a new one from the same page.
No card is taken and nothing is charged until online payments launch. We will email you before your first bill, and you can change plan or cancel any time.
As the owner, you set up two-factor sign-in with an authenticator app straight away and save your recovery codes. Then the set-up wizard opens.
Eight short steps. Every step can wait: Skip for now keeps it on your checklist, and you can open any step again from the list beside it.
Until every step is done or skipped, Today shows owners and admins the set-up checklist, with what a bookable class still needs: a location, a room with beds, a class type, an instructor and a class on the timetable. Carry on opens the next step.
Your first hour with Joul: sign in, set up your studio, draw your room, add what you sell and invite your team.
How clients pick their exact reformer, what each bed on the map means, how auto-assign chooses, and how to keep the map true to your room.
Why owners and admins need an authenticator app, how to set it up, what recovery codes are for, and what to do if you lose your phone.
Email [email protected] and a person replies, Monday to Friday, 8am to 6pm UK time. Tell us your studio’s name and what you were trying to do.