Status
Service disruption
Live checks of Joul, part by part. Checked Fri 13 Nov, 19:54 (UK time); reload for the latest.
Service disruption. No open incidents.
Components
As JSON: /api/health- Studio sites and bookingTimetables, the bed map, booking, waitlists and the kiosk.Operational
- DashboardSchedule, clients, selling, reports and settings.Operational
- Mobile app APIWhat the app talks to, for clients and Studio mode.Operational
- EmailSign-in codes, booking emails, reminders and receipts.Operational
- WhatsApp and text messagesBooking messages, where a studio offers them.Outage
- Background jobsReminders, waitlist offers, renewals and weekly bookings.Operational
The last 90 days
No incidents in the last 90 days.
Something not working?
Email [email protected] and a person replies, Monday to Friday, 8am to 6pm UK time. Tell us your studio’s name, what you were doing and roughly when, and for a sign-in problem, which email you used. The help centre may have the answer sooner.
How this page works
Each visit runs the same checks as our health endpoint: the database, the background jobs that send reminders and offers, and whether email and messages can go out. Incidents are written by our team as we work on them. Still to come: an outside uptime monitor on the health endpoint, and a status page hosted apart from Joul, so it stays up when we don’t.