Getting started

Sign in with your work email. We email you a 6-digit code and a sign-in link, both valid for 10 minutes and usable once. There are no passwords to remember.

Owners and admins then set up two-factor sign-in with an authenticator app on their phone. It takes a minute, and it is required because these roles can see and change everything.

Open Settings (owners and admins) and work down the sections:

• Studio profile: your studio’s name, brand colour (we check it is readable for clients), locations and logo. Upload the logo as a PNG, JPEG or WebP up to 500 KB: it takes the place of your name in your site’s header and becomes the icon when a client adds your site to their home screen.
• Business and VAT: legal name, address and VAT number, printed on every receipt.
• Booking policy: how late clients can cancel for free, and whether a late cancel or no-show costs a fee as well as the credit.
• Waiver: write your waiver and publish it. Clients sign it before their first booking, and again when you publish a new version.
• Site copy and FAQ: the words on your studio site, from the headline to what to bring.

In Rooms & beds, add a room as rows of beds, then lay it out as clients will see it, with every reformer where it really stands. Drag beds to move them (they snap to the grid), nudge them with the arrow keys and press R to rotate. The editor won’t save two beds on top of each other.

In Products, add your intro offer, class packs, drop-ins and memberships, with prices including VAT. Promo codes live there too. Clients buy on your studio site and pay at the studio: the front desk marks the order paid in Orders, and the credits arrive.

The set-up wizard adds your class types and your opening timetable: weekly classes on the days you choose, for up to 12 weeks. A Classes page for editing class types later is coming. You can add a one-off or tentative class at any time from Schedule → Add a class.

In Team, invite people by email as an admin, instructor or front desk. The invite link works for 7 days. Instructors see their own classes; the front desk sees every class, roster and client, but not settings, the team or health forms.

Import clients, their remaining credits and future bookings from your current system in Settings → Import and export. You see a dry run before anything is saved, and nothing is emailed to clients. Migration is free, and we are happy to do it with you.

Pair an iPad (or another tablet) as your front-desk kiosk: open the kiosk on it and pair it with a staff sign-in. Clients scan the QR code from their booking, or find their name. Settings → Check-in and kiosk sets when check-in opens and lists your paired kiosks.