Legal · draft, October 2026

Privacy notice

Draft, not yet in force. This page is a working draft and is not legal advice. It will be reviewed and replaced before we take on paying customers.

This notice explains what personal data Joul collects through this website, why, and what you can ask us to do with it. It does not cover the data a studio keeps about its own clients in Joul: for that, the studio is the controller and we process it on their instructions.

What we collect

Demo requests: your name, email, studio name, town or city, number of locations and reformers, what you use today, when suits you for a call and your message.
Studio sign-ups (Start your studio): your name, email, your studio’s name and address, the plan you chose and when you agreed to the terms. Once your code creates the studio, your account is part of it and our terms and data processing agreement apply.
A keyed hash of your IP address with each request or sign-up, to stop abuse. We never store the address itself.

What we do not do

No analytics, advertising or tracking scripts run on this website.
Fonts are served from our own servers, so loading a page tells nobody else.
We never sell personal data or share it for advertising.

Why we use it

To reply to your request and arrange a demo, or to create the studio you signed up for (steps you asked us to take before a contract), and to keep the forms free of spam (our legitimate interest). You agree to be contacted about your demo when you send the form.

How long we keep it

Demo requests that do not lead to a customer relationship are deleted within 12 months of our last contact. Sign-ups whose code was never entered are deleted after a week; a finished one stays with the studio it created. The rate-limit records are kept for a day.

Your rights

Under UK GDPR you can ask for a copy of your data, its correction or deletion, or object to how we use it. Email [email protected]. You can also complain to the Information Commissioner’s Office (ico.org.uk).