Groups, weekly bookings and minimum attendance

After booking, a client can choose Repeat every week, on your site or in the app. We book the same class ahead each week, on the same bed when it is free, as far ahead as you set (6 weeks unless you change it). Clients skip a date, pause, resume or end it from My bookings; staff can do the same on the client’s profile.

• If the class is full that week, the client joins the waitlist.
• If they run out of credits, the weekly booking pauses itself, tells them, and picks up again when they buy more.
• Dates in Settings → Closures (Christmas, say) are skipped without pausing anything.

On Groups, make a named group of up to 12 clients. Book the whole group into a class side by side: the preview shows each person’s bed, and anyone who can’t come and why (no credits, waiver not signed, fees owed), before you confirm. Each member pays with their own credits. You can also give every member a weekly booking in the same slot.

• Members can add each other: a client booked into a class can book the rest of their group in too.
• Clients see their groups under My groups, with first names only.
• Clients can start their own groups: when you turn this on in Groups, a client can start a group and share a join link. It is off until you turn it on.
• A booked client can also invite a friend by email to the bed next to theirs, held for them for a while.

In Settings → Minimums and offers, set the number a class needs to run (none unless you set one), how many hours before the start you decide (12 unless you change it), and whether a class still short then cancels itself. Override any of it per class type, or on a single class.

A class still under its minimum at decision time is at risk. Owners, admins and the front desk get an email, and the class shows on Today, ringed in amber on the schedule and on the At risk page, with suggested classes to move people to. From there you can:

• Move now: credits move with each client, and they are emailed.
• Offer a move: a held bed in another class that clients accept or decline.
• Run anyway.
• Cancel: everyone gets their credit back and is told.

Moves and cancellations by the studio never charge a late-cancel fee.

A class added from Schedule → Add a class can be tentative: it only runs once enough people book, and your site shows how close it is, such as “Runs if 3 book · 1 so far”. Clients can also tell you when they would come from your timetable. Demand shows those answers as a heatmap, and opening a class from it offers the first places to the people who asked.