Pausing a membership or pass
Put a client’s membership or pass on hold for set dates: it can’t pay for classes in those days, and its expiry or renewal date moves on by the days paused.
Help centre · Clients and passes
Every client gets a link and code to share. When a friend who signed up with it completes their first class, both get the credit you set.
Turn referrals on in Settings → Referrals. Choose how many class credits the client who shared gets, how many the new client gets, and how long those credits last. Referrals are off until you turn them on.
Reports → Referrals shows how many friends joined, how many completed a first class, the credits given and the clients who brought the most friends.
Put a client’s membership or pass on hold for set dates: it can’t pay for classes in those days, and its expiry or renewal date moves on by the days paused.
One app for your clients and your team: clients book their exact reformer and check in, and staff run the day in Studio mode.
Email [email protected] and a person replies, Monday to Friday, 8am to 6pm UK time. Tell us your studio’s name and what you were trying to do.